Cisco DPC2325-4042635-K9 | Model DPC2325R2 DOCSIS 2.0 Wireless Residential Gateway Wireless router Cable mdm802.11b/g/n (draft)Desktop, wall-mountable

1. Service type: Extended service agreement
2. Service included: Parts and labor
3. Full Contract Period: 1 year
4. Response Time: Next business day
5. Service Availability: 8 hours a day / 5 days a week
6. Covered Configurations: Switches, routers, firewalls, wireless access points, and other Cisco networking devices
7. Covered Software: Cisco IOS, Cisco NX-OS software, Cisco Wireless LAN Controller software, and other Cisco software
8. Access to Cisco Technical Assistance Center (TAC): Yes
9. Remote Monitoring: Yes
10. Replacement: Advance hardware replacement
11. Software Support: Yes
12. Firmware updates: Yes

Helpful notes:
1. This service provides peace of mind by ensuring that your Cisco networking devices are covered in the event of a hardware failure.
2. The next business day response time ensures that any issues are resolved quickly, minimizing downtime.
3. Access to the Cisco Technical Assistance Center (TAC) provides expert support to help troubleshoot any issues that may arise.