Cisco ASR5K-SMC-K9-RF | System Management Card 4GB

Technical Specifications:
- Service Included: Advance parts replacement
- Duration: 1 year
- Response Time: Next business day
- Service Availability: 8 hours a day / 5 days a week
- Covered Configurations: Router, Switch, Firewall, Wireless Access Point, IP Phone
- Covered Software: Cisco IOS, Cisco IOS XE, Cisco IOS XR, Cisco NX-OS Software, Cisco Unified Communications Manager, Cisco Wireless LAN Controller Software
- Access to Cisco Technical Assistance Center (TAC) support
- Access to software updates and upgrades
- Access to online resources and tools
- Hardware Replacement SLA: 10 business days
- Return Material Authorization (RMA) required
- Service Level Agreement (SLA) performance reporting

Helpful Notes:
- SMARTnet provides peace of mind by ensuring fast and reliable technical support for your Cisco network infrastructure.
- The service agreement covers a wide range of Cisco products and software, making it a versatile solution for businesses of all sizes.
- With access to TAC support and software updates/upgrades, SMARTnet helps ensure that your network is always up-to-date and running smoothly.