Cisco C819G-4G-V-K9 | 800 Series 819G 4G 12.50Mb/s 4 x LAN Ports 10Base-T/100Base-T + 1 x WAN Port 100Base-TX/1000Base-T Ports Wall Mountable 2 x Antennas Wireless Integrated Services Router

1. Coverage: Provides technical support, including access to software updates and upgrades, for Cisco networking products.
2. Duration: Available in 1, 3, or 5-year terms.
3. Access: 24x7x365 access to Cisco Technical Assistance Center (TAC) engineers via phone, email, or online chat.
4. Software Support: Access to Cisco's extensive online knowledge base and software support tools.
5. Hardware Replacement: Advance hardware replacement options available for critical issues.
6. Operating System Support: Support for Cisco IOS, IOS XR, and NX-OS software.
7. Remote Monitoring: Access to Cisco Smart Call Home, a proactive diagnostics and monitoring tool.
8. Security Updates: Access to Cisco's security vulnerability information and patches.
9. Coverage Level: Available in multiple coverage levels, including next-business-day and same-day options.
10. Eligible Products: Covers a wide range of Cisco networking products, including routers, switches, wireless access points, and security appliances.
11. Service Level Agreements: Offers guaranteed response times and restoration times based on the selected coverage level.
12. Renewal Options: Easy renewal options available to ensure continuous coverage.

Helpful Notes:
1. SMARTnet is a must-have for businesses that rely heavily on their Cisco networking infrastructure.
2. The service can help reduce downtime and improve network performance.
3. Customers can choose the coverage level that best suits their needs and budget.